Public Notices
Wastewater Transmission Maintenance and Construction
October 19, 2026 – October 30, 2026
Please be advised that the City of Pompano Beach will be conducting internal wastewater cleaning of the City’s gravity sewer system at the following locations within the from Oct 19th – Oct 30th, 2026, weather permitting. The cleaning of the sanitary sewer is necessary to help prevent system blockages. YouTube link video details how the process is performed: https://youtu.be/ONwO3N7_Ne8?si=CWOImz8BXhBz1knY
Sewer lines can develop air pressure or a partial vacuum from the cleaning process. Usually, any excess air pressure or vacuum will dissipate through your plumbing vents, but occasionally, there are homes with inadequate plumbing vents (no vents, undersized vents, or obstructed vents).
In the case of inadequate venting, you may also notice an odor from the toilet floor, sink, tub, or shower drains. To guard against this possibility or rare cases of water discharge, please note the following:
- Close all toilet lids and remove all floor mats in the bathrooms
- Pour 1 gallon of water down all drains or any rarely used sinks/tubs/toilets to ensure that a water barrier is maintained in the traps. This should help to prevent odors. Please open a few windows to allow ventilation.
Locations affected:
- 1700-1950 NW 3 Ave
- 1880-1969 NW 5 Way
- 300-396 NW 16 Ct
- 301-379 NW 17 Ct
- 300-465 NW 18 Ct
- 300-464 NW 19 St
- 300-499 NW 19 Ct
For additional information or concerns, please contact:
Utilities Stormwater Manager, Michael Taylor
Business Hours: Monday – Thursday, 7:00 a.m. – 5:30 p.m.
Phone: (954) 786-4724
After-Hours Emergency Number: (954) 942-2202
Stormwater Maintenance and Construction
October 14th - December 31st, 2026
As part of the City of Pompano Beach Utilities Department’s ongoing commitment to maintaining reliable stormwater infrastructure, stormwater system cleaning and inspection will be conducted at the following locations:
NW 27th Avenue
From Atlantic Boulevard to Dr. Martin Luther King Jr. Boulevard
NW 6th Court
From NW 24th Avenue to NW 27th Avenue
Project Duration:
April 13, 2026 – May 7, 2026
Temporary lane closures may be necessary while work is underway. Maintenance of Traffic (MOT) measures will be in place to safely guide motorists and pedestrians around active work areas. Motorists are encouraged to use caution when traveling through the area and allow additional travel time.
For additional information or concerns, please contact:
Utilities Stormwater Manager, Michael Taylor
Business Hours: Monday – Thursday, 7:00 a.m. – 5:30 p.m.
Phone: (954) 786-4724
After-Hours Emergency Number: (954) 942-2202
Important Customer Notice: Mass Meter Changeout Program
The City of Pompano Beach Utilities Department is committed to providing reliable, high-quality water service while protecting public health and responsibly managing community resources. As part of this commitment, the City is upgrading its water metering infrastructure to enhance service reliability, improve billing accuracy, and strengthen overall system performance. The process will begin in August 2026 and continue until the majority of meters have been replaced.
To complete this important work, the City is partnering with National Metering Services (Pompano Beach & National Metering Services Informational Web Media Page), alongside our trained Utilities Department crews to perform meter replacements and installations throughout the community.
To help ensure a safe and efficient process, residents are asked to keep the area around the meter box clear of debris, landscaping, and other obstructions, and to secure pets while crews are working on the property.
Read the accessible text version of this infographic
Help Us Find Your Water and Reuse Meter Boxes
If you can't find your water and reuse meter boxes, it's hard for us to find them, too, in a water emergency.
How to Keep Your Meter Box Accessible
- Maintain at least 6 feet of clearance. Keep overhanging branches at least 6 feet away from the meter box.
- Keep everything off and away from the meter box. Do not place trash cans or other objects on or near the meter box.
- Keep grass trimmed. Trim grass to the edge of the meter box so the box remains visible and accessible.
Good — Easy to Find
A properly maintained meter box is clear, unobstructed, and easy to see.
Not Good — Hard to Find
Overgrown grass can hide the meter box and make it difficult for crews to find. This can slow crews down during an emergency.
Why It Matters
Clear and accessible meter boxes help crews respond quickly when you need them most, especially during a water emergency.
City Ordinance
City Ordinance 50.02(A)(4) requires that all meter boxes be kept clear and accessible. This helps crews assist you during an emergency.
Please help by following these simple guidelines. Thank you for helping keep our community safe.
Read the accessible text version of this infographic
What to Expect From Your Water Meter Replacement
National Metering Services follows this 12-step process when replacing your water meter.
- Arrive and set up. The technician parks safely, sets up cones, and gathers the necessary tools.
- Knock and inform the customer. The technician lets you know that they are there to replace your water meter. Customers are informed before work begins.
- Leave a door hanger if no one is home. If no one is home, the technician leaves a door hanger notification.
- Locate and prepare. The technician locates the meter box and prepares the work area.
- Document and verify the old reading. The technician records the current meter reading before removing the old meter.
- Briefly shut off the water. Water will be turned off for a short time, usually 15 to 30 minutes.
- Remove the old meter. The technician carefully removes the old meter while protecting the other components.
- Install the new meter properly. The new meter is installed with the proper couplings, gaskets, and connections. The connections are tightened and secured.
- Test the water flow at the hose bib. The technician runs water through the hose bib to confirm proper flow and check for leaks.
- Document and verify the new reading. The technician records the new meter reading after installation and testing.
- Clean up and restore the area. The technician replaces the meter box lid, backfills the area neatly, cleans up, and removes the cones.
- Job complete. The water meter replacement is complete.
National Metering Services, Inc.
Phone: (888) 448-0009
City of Pompano Beach Utilities
Phone: (954) 786-4637, Monday through Thursday, 7 a.m. to 6 p.m.
Phone: (954) 942-2202, Fridays and after hours
FAQs
Why New Meters?
The City will replace older water meters with new, upgraded meters that provide more accurate readings and help improve customer service. The new meters use Advanced Metering Infrastructure (AMI) to securely transmit water usage information to the City, as shown in the graphic below.
This technology can help identify unusual or continuous water use that may indicate a potential leak. Customers can also use the DropCountr® Customer Usage Portal to monitor their water usage, identify usage patterns, and set alerts for possible leaks or unusual water use.
Sign up and monitor your water usage at:
https://www.pompanobeachfl.gov/residents/utilities/customer-usage-portal-dropcountr
How will the work affect you?
Scheduled work: Crews will be moving through neighborhoods based on customer billing areas noted below. Customers will receive advance notice of work in their area.
- Meter access: In most cases, meters are located outside, and you do not need to be home for the work to be completed.
- Service interruption: There may be a brief water service interruption during the meter changeout, typically about 20 - 30 minutes.
- No action required: Customers do not need to perform any maintenance on the new meters — our crews will handle installation and future maintenance.
For any additional information or concerns, please contact
National Metering Service (NMS) Number (888) 448-0009
Utilities Customer Service Number (954) 786-4637 (Monday – Thursday 7:00 am to 6:00 pm)
After Hours Emergency Number (954) 942 - 2202
Thank you for your cooperation as we work to provide better, more reliable service!
