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Welcome to the Utilities Department website, we are pleased to provide you with water information. I hope you'll find it informative and useful. The water flowing out of your tap has travelled through 274 miles of pipe, and has been treated, disinfected, and tested. Our crews work day and night to inspect and replace this pipe network and continuously treat, test and monitor the quality of the water. We are here to serve you and if you feel that we are not meeting your needs or expectations, please feel free to contact us.

A. Randolph Brown
Utilities Director

Mission Statement

Provide superior utility service while creating exceptional value. Utilities provides water, reuse, wastewater and stormwater services in an environmentally and financially responsible way with respect to the role of government in protecting the public's interest.

Vision Statement

To support the City wide vision and values by being an innovative provider of quality water utility services recognized for quality customer service; environmental stewardship; employee success and long term sustainability.

View or Pay your Water Bill Online

View or Pay Water Bill

Annual Water Quality Report

To view the drinking water Annual Water Quality Report, please click on this link or the image inside this box.

2022 Water Quality Report


I Can
Reuse Availability and Water Service Areas
Water Bill Information
Procedures for Introducing New Products into the Utilities Department

Contact Us

Customer Service and Utility Emergencies: Water Service and Billing

Phone: 954.786.4637
During Normal Business Hours

Emergency Call Number
After 6:00pm and on Weekends and Holidays

Utilities Administration Offices

Phone: 954.545.7043

Fax: 954.545.7046