Welcome
Welcome to the Utilities Department website, we are pleased to provide you with water information. I hope you'll find it informative and useful. The water flowing out of your tap has travelled through 274 miles of pipe, and has been treated, disinfected, and tested. Our crews work day and night to inspect and replace this pipe network and continuously treat, test and monitor the quality of the water. We are here to serve you and if you feel that we are not meeting your needs or expectations, please feel free to contact us.
Sincerely,
Renuka Mohammed
Utilities Director
Public Notice
Sanitary Sewer Line Cleaning January 28th – February 11th, 2026
Please be advised that the City of Pompano Beach will be conducting internal wastewater cleaning of the City’s gravity sewer system at the following locations within the next two weeks, weather permitting. The cleaning of the sanitary sewer is necessary to help prevent system blockages. . YouTube link video details how the process is performed: https://youtu.be/ONwO3N7_Ne8?si=CWOImz8BXhBz1knY
Sewer lines can develop air pressure or a partial vacuum from the cleaning process. Usually, any excess air pressure or vacuum will dissipate through your plumbing vents, but occasionally there are homes with inadequate plumbing vents (no vents, undersized vents or obstructed vents).
In the case of inadequate venting, you may also notice an odor from the toilet floor, sink, tub, or shower drains. To guard against this possibility or rare cases of water discharge, please note the following:
- Close all toilet lids and remove all floor mats in the bathrooms
- Pour 1 gallon of water down all drains or any rarely used sinks/tubs/toilets to ensure that a water barrier is maintained in the traps. This should help to prevent odors. Please open a few windows to allow ventilation.
Locations affected:
- 1500-2400 W. Copans Rd
- 1971-2350 N Powerline Rd
- 2121-2221 NW 15 Ave
- 2100-2180 NW 18 Ave
- 1820-2091 NW 21 St
- 1800-2361 NW 22 ST
- 1501-2030 NW 22 Ct
For any additional information or concerns, please contact
Steve Almyda, Wastewater Transmission Manager
Business Hours M- T 7:30 am – 5:30 pm (954) 786-5510
After Hours Emergency Number (954) 942 - 2202
Public Notice
Smoke Testing / Wastewater Survey February 2nd - February 5th, 2026
The City of Pompano Beach Utilities Department will be conducting smoke testing of the wastewater (sewer) system in your neighborhood, east of Federal Highway, within the Pompano Shores, Isles, and Coral Park subdivisions of Commission District #1 from February 2 through February 5, 2026. This testing helps us identify leaks, faulty connections, and other issues that can allow stormwater or debris to enter the sewer system. Smoke testing is a harmless process in which smoke is blown into the sewer lines. The smoke travels through the pipes and typically exits from roof vents, manholes, or the ground. The process helps City crews identify problem areas that need repair. The following YouTube link video details how the process is performed: https://youtu.be/RLH-Bgb0qLY?si=4uEERQ1yWLnSWyH3
The smoke is non-toxic and odorless, harmless to people, pets, food, and property, and poses no fire hazard.
All public safety agencies will be notified in advance of the system testing.
Smoke should not enter residences/buildings unless there is faulty plumbing or dry or unused plumbing drains or P-traps. If smoke does enter, it may come from sinks, floor drains, toilets, or other plumbing fixtures.
Prior to system testing, residents should ensure that all sinks, tubs, and floor drains have water in their traps, and run water through any drain or fixture that has not been used recently. This helps prevent smoke (and sewer gases) from entering the building.
If You See Smoke Indoors, open windows or doors to ventilate, as the smoke will dissipate quickly.
Property owners or tenants do not need to be present, as City employees will not need to enter your home or business.
City crews in the area are also available to explain where and why smoke entered your building.
All City of Pompano Beach Utility employees carry proper identification.
For any additional information or concerns, please contact
Steve Almyda, Wastewater Transmission Manager
Business Hours M- T 7:30 am – 5:30 pm (954) 786-5510
After Hours Emergency Number (954) 942 – 2202
Common Questions
-
Is the smoke harmful?
No. It is non-toxic, clean, odorless, and safe for humans and pets. -
What should I do if smoke enters my home?
Open windows for ventilation and contact the Utilities Department at (954) 786-5510. The smoke will clear quickly. -
Why is smoke testing being done?
To find leaks, broken pipes, and improper sewer or roof drain connections that may cause system problems. -
What if I’m not home and have pets inside?
The smoke is not harmful to pets. Ventilation helps if someone is home, but it is not required. -
How long will smoke last inside a building?
This depends on the amount of smoke and ventilation, but it usually dissipates quickly. -
Can smoke testing block the sewer system?
No. The smoke is a vapor and floats above the wastewater—it does not block pipes.
Public Notice
Stormwater Line Cleaning February 2nd - February 12th, 2026
Please be advised that the City of Pompano Beach will be conducting internal stormwater cleaning of the City’s stormwater system during the week of February 2 through February 12, 2026, weather permitting. Stormwater system cleaning is necessary to prevent blockages and reduce the potential for flooding.
Temporary road closures will be necessary. Maintenance of Traffic (MOT) and flagmen will be used to safely guide pedestrians and motorists around or through the work areas. The link details how the process is performed: https://shorturl.at/WE2Ok
Locations affected:
NE 26th Ave. / Harbor Dr. From E Atlantic Blvd. to NE 14th St. / 14th St. Causeway
For any additional information or concerns, please contact
Michael Taylor, Utilities Stormwater Manager
Business Hours M - T 7:30 am – 5:30 pm (954) 786-4724
After Hours Emergency Number (954) 942 - 2202
Contact Us
Customer Service and Utility Emergencies: Water Service and Billing
Daytime number: 954-786-4637 Monday - Thursday, 7am to 6pm
Number between 6 and 7:30 PM – 954-540-5769
After 7:30 PM and emergencies – 954-942-2202
Utilities Administration Offices
Phone: 954.545.7043
Fax: 954.545.7046
2019, 2021, 2022, 2023, 2024, & 2025
The Utility of the Future Today program, presented by the Water Environment Federation (WEF), National Association of Clean Water Agencies (NACWA), Water Research Foundation (WRF), and the WateReuse Association, recognizes water utilities that demonstrate forward-thinking, sustainable, and innovative approaches to water management.
Mission Statement
Provide superior utility service while creating exceptional value. Utilities provides water, reuse, wastewater and stormwater services in an environmentally and financially responsible way with respect to the role of government in protecting the public's interest.
Vision Statement
To support the City wide vision and values by being an innovative provider of quality water utility services recognized for quality customer service; environmental stewardship; employee success and long term sustainability.
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Annual Water Quality Report
To view the drinking water Annual Water Quality Report, please click on this link or the image inside this box.
