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Property and Pets

Flood Risk Information

Determine your flood zone: Flood Information Page

King Tides

Each year, Pompano Beach experiences unusually high seasonal tides called “King Tides.” These tides primarily impact low-lying areas of our community that are prone to flooding and the effects of sea level rise. The City is proactively preparing for the King Tides, and we encourage our neighbors to do the same. King Tides are expected to occur:

August 29 – September 3
September 26 – October 3
October 25 – 31
November 24 – 28

Neighbors who live close to the water or in low-lying areas should take the following precautions:

• Do not drive through flooded areas, turn around and find an alternate safe route to minimize damage to your vehicle and surrounding property;
• If you must drive through flood water, rinse the undercarriage of your vehicle to remove any salt water and minimize corrosive damage;
• Review flood safety tips;
• Evaluate your property's readiness and prepare flood protection measures if needed, such as sandbags to use at door thresholds and garage doors;
• Review your flood insurance policy to understand your coverage;
• If you experience flooding on your street, make sure storm drains are not blocked and remove waste collection carts as quickly as possible after they are emptied, or wait until your next scheduled collection day to put them out; and
• If you encounter flood water, rinse off to minimize exposure to pollutants that could have been picked up by the moving water.

We remind our neighbors to be attentive, stay alert, and remain vigilant as we work together to address this naturally occurring phenomenon.

FPL Information

  • To report or track an outage: Call 1-800-4-OUTAGE (1-800-468-8243) or visit
  • For the latest news and information: Follow our restoration progress after the storm on

Home Damage Assessment Program

Broward County's Home Damage Assessment assists in quickly identifying areas of devastation, even before damage assessment teams are able to canvass the County. It’s easy and a great service to the community! You may even want to pre-program the link in your cell phone ahead of time.

The Home Damage Assessment Program asks residents to report hurricane damage to their home as soon as it is safe to go outside by calling 3-1-1 or logging on to the Broward County Hurricane Web site and clicking on Home Damage Assessment Program.

Here’s how it works:

  • Before the storm, print the Home Damage Assessment photos and keep them handy for reference.
  • After the storm passes and it’s safe to go outdoors, survey the damage to your home.
  • Compare your home to the four homes pictured on the page you printed out, and select the one that best represents the condition of your home for damage level and/or flood level.
  • Call the Broward County Hurricane Hotline at 3-1-1 to phone in a damage assessment report. If you still have power and access to the Internet, return to this page and click on the Report Your Damage below.
  • You will be asked to provide your street address, city and zip code, and the number of the picture that best represents the level of damage to your home.
  • Remember, you must have access to the photos to make a report, as Hurricane Hotline call takers will only be able to accept numbers “1-4” as damage levels and “5-6” for flood levels.

Resident reports will provide a critical early indication of where major damage has occurred. These reports do not constitute a request for individual assistance and do not replace the normal grid-by-grid assessments performed by County assessment teams.


Floods do not have to be catastrophic events to result in high out-of-pocket expenses, preparing can help to minimize the financial impact caused by flooding.

  • Flood policies take 30 days to take effect unless associated with a loan closing
  • Avoiding any lapses in coverage by renewing your flood policy
  • After flood damage has occurred and it is safe to return to your home, the first thing to do is file a claim, or first notice of loss with your insurer. National Flood Services has broken down how to file a claim in 5 easy steps
Insurance Hotlines

800.342.2762 (All Counties)

State Farm








Citizens Property Insurance Corp


Pet Safety

Before a pet can go to a shelter, they must be registered and be up-to-date on their shots. Below is the link from Broward County’s webpage on how to register your pets. Pets will not be admitted into a shelter if they are not registered and/or do not have proof of current shots. To register your pet please see visit this page.

Registered service animals are permitted in general population shelters as long as they meets the requirements under federal law. Information on service animals requirements can be found on the ADA website..


Proper Sandbag Use



Securing your Property

Waiting until the very last minute to secure your home and property is one sure way to test your sanity. Murphy's Law states that anytime you're in a hurry, you won't be able to find the stuff you need, things won't fit, and everything that can go wrong will go wrong. Securing your property should start right now with putting a plan together with a checklist of exactly what you'll need to do when a storm threatens your area.

Follow this up with identifying approximately the length of time it will take for you to complete your checklist. For example, take a Saturday morning and actually put up or close your hurricane shutters. You will be able to identify any missing parts, collect needed tools, and most importantly learn the amount of time it will take to complete the job. You may be surprised what you find.

Prior to storms, safely secure all your garbage cans, lids, and recycling bins inside your garage or home. After the storm, separate vegetative waste (trees and shrubs) from the bulky items (mattresses and furniture) and garbage. Normal trash service will resume after the storm as soon as roads are accessible. For addition information please contact the Public Works Department at 954-786-4061.

Business Owners

If you own a business, did you know that almost 40% of small businesses that close due to a disaster event never re-open? What would you do if the building your business is located within was damaged or destroyed in a disaster? Where would you go to continue providing your customers with your business services? Would you be prepared and have the correct resources, databases, contact information, and other necessary items to adapt to these changes? Having a disaster plan that identifies these important items will help ensure your business is prepared to survive during unexpected and difficult times!

You will be asked to provide information about your business including your business location, suppliers you depend on, and vital records you use to operate each day. Using the information you provide, this website will create a customized Business Disaster Plan that you can print out and save for future emergencies.

To begin, visit and follow the simple instructions!