Press Release

As part of our efforts to ensure that the drinking water we supply is of the highest quality possible, the City of Pompano Beach Utilities Department will begin a free chlorination treatment of its entire distribution system on Monday, September 8, 2025, and continue until Monday, October 6, 2025. This treatment will be in effect for four weeks. This free chlorination treatment is a common maintenance practice used by utilities. The City of Pompano Beach free chlorinates the distribution system periodically.

Persons currently undergoing dialysis or with a compromised immune system should consult their healthcare provider before this disinfection process changes to determine whether this change will affect their treatment. In addition, anyone who has a fish tank or pond, including grocery stores and restaurants with lobster tanks and fish containers at bait shops, that uses city water should contact a pet or aquarium professional to determine the need for any adjustments to their aquarium treatment procedures during this chlorine treatment change.

During the free chlorination process, the disinfection portion of the water treatment process will change from using chloramines (a combination of ammonia and chlorine) to using free chlorine. Due to these changes, residents may experience a slight change in the water's taste and smell. The water will remain safe to drink and use for cooking, bathing, and everyday use. Many water providers in the United States still use free chlorine disinfection as their daily water disinfection process. After this chlorine treatment is completed, the city will return to its standard method of disinfection using chloramines.

During this period, the Utilities Department will also be flushing fire hydrants throughout the city. Temporary discolored water may occur. Let your faucets run until the water clears up.

The city’s primary focus is the quality of water we provide to our customers. This chlorine treatment is being performed as a routine maintenance measure.

If you have any questions, please call the Utilities Billing Division (Customer Service) at 954-786-4637 for assistance.